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Cancellation Policy –The Family Matrimony

  • Users may cancel the auto-renewal of their subscription at any time through their account settings.

  • Once a subscription period has started, it cannot be cancelled for a refund.

  • After cancellation, the subscription will remain active until the end of the current paid period.

  • Cancellation of auto-renewal should be completed within 7 days of purchase to avoid renewal of the next billing cycle.


Refund Policy – The Family Matrimony

  • All subscription purchases are final and non-refundable.

  • No refunds will be provided for partial usage, unused time, or early cancellation.

  • Refunds are considered only in the following cases:

    • Duplicate payment due to a technical issue

    • Payment gateway failure or incorrect charge

  • Refund requests must be raised within 7 days from the transaction date.

  • Approved refunds will be credited to the original payment method within 10–15 working days.